Introduction

At Certiva QA, we recognize that trust is built on transparency. As a software quality assurance partner, we deeply value the confidentiality of every client interaction and visitor inquiry.
This Privacy Policy explains how we collect, use, and protect the personal information you share with us through our website (the “Site”) and other communication channels.

By engaging with our Site or contacting us, you agree to the terms outlined in this policy.


Information We Collect

When you reach out to us — whether through our contact form, email, or newsletter signup — we may collect the following details:

  • Your name

  • Company name (if applicable)

  • Email address

  • Phone number (optional)

  • Message or inquiry details

This information helps us understand your needs and respond effectively to your inquiries regarding our QA services, solutions, and partnerships.

We may also collect basic, non-identifiable technical data such as your browser type, referring site, and visit duration, solely for analytics and website optimization purposes.


How We Use Your Information

Certiva QA uses the information you provide only for purposes directly related to our professional engagement with you, such as:

  • Responding to your inquiries or requests

  • Scheduling discovery calls or consultations

  • Sending relevant information about our QA services and solutions

  • Sharing updates, insights, or case studies that may help your company improve its QA processes

We do not use your personal data for unrelated marketing or third-party advertising.


Commitment to Data Protection

Your privacy and data security are fundamental to our operations.
We employ appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

All collected data is stored securely and is only accessible to authorized Certiva QA personnel who require it to fulfill their work responsibilities.


No Data Sales — Ever

Certiva QA maintains a zero-tolerance policy for selling, renting, or sharing your personal data with third parties.
Your information will never be exchanged for marketing or commercial gain.

We share data only if required by law or with your explicit consent (e.g., for collaborative projects).


Cookies and Tracking

Our website currently uses minimal or no cookies.
If we implement cookies in the future for analytics or functionality improvements, we will update this policy accordingly and provide an option for users to manage their preferences.


External Links

Our Site may contain links to external websites for your convenience (e.g., partner tools, articles, or resources).
Please note that Certiva QA is not responsible for the privacy practices or content of these external sites. We encourage you to review their individual privacy policies before sharing any information.


Opt-Out and Data Removal

If you have previously contacted Certiva QA and would like your information removed from our records, you can request deletion at any time.

📩 Simply email us at jetty@certivaqa.com with the subject line “Data Removal Request”, and we will process your request promptly.


Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
Once no longer needed, your data will be securely deleted or anonymized.


Policy Updates

Certiva QA may revise this Privacy Policy from time to time to reflect new practices, legal requirements, or service enhancements.
The latest version will always be available on this page with the effective date indicated below.

Last updated: October 2025


Contact Us

For questions, requests, or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

📧 jetty@certivaqa.com
🌐 www.certivaqa.com